- Position: Field Supervisor (FS)
- Category: Research and Development
- Career Level: Enumerator Lead level (5 years of experience supervising survey implementation)
- Employment Type: This position entails 1 to 3 engagements, each lasting 4 months, over a period of 2 to 3 years.
- Country: Kosovo
- Specific locations in Kosovo: Yet to be determined
- Salary: As per the organization’s scale
L-IFT (Low Income Financial Transformation) is a Netherlands based Research Company that specializes in diaries research. L-IFT identifies misunderstood needs of low-income people through a unique research of repeat interviews which enables evidence driven decision making. L-IFT conducts research projects in various countries including Ethiopia, Togo, Ghana, Uganda, Myanmar, Nigeria, Indonesia, Kenya, Morocco, Senegal, and Rwanda. The company is increasingly focusing on self-reported data and empowering people to use their own data for their development as entrepreneurs or employees. It has its own developed FINBIT technology system that is being used by thousands of youths, women, refugees and other insufficiently understood groups.
For this project, we are looking for highly motivated, qualified, and capable professionals to fill the post of Field Supervisors. There is one open position in Kosovo.
Job Description
The Field Supervisors are responsible for searching for the field enumerators (field researchers) in the relevant locations in Kosovo together with L-IFT and ensuring the quality of the data collection is of the highest standards in the assigned study area. The field supervisor will intensively supervise the field researchers and the overall process in detail. The work includes providing onsite technical support to field researchers; support in arranging participants for interview; ensuring data quality as well as compliance to ethical and survey protocols during interview and data management.
The Field Supervisor shall be directly supervised and work closely with the Project Manager.
The specific responsibilities include:
- Recruit candidates (together with L-IFT) for the field enumerators positions (field researchers) in the relevant locations in Kosovo
- Attend and contribute to training sessions organized by L-IFT
- Provide guidance and on the job training to field researchers
- Oversee interviews conducted in his/her research area and ensure the quality of data collected
- Monitoring of field and protocol implementation including providing instant and continuous feedback on different field matters including but not limited to the questionnaires necessary improvements to the survey instrument or protocols, issues raised or related to respondents or researchers
- Achieve superior command of interview instruments, methods and protocols of data collection, and questionnaires
- Coach and supervise intensively the intake phase to achieve the sample of participants for the research
- Conduct close supervision of field researchers to maintain data quality
- Coach and advise field researchers for improving their field work quality and verify meaning of data
- Travel to all field researchers on a regular basis to supervise field processes
- Conduct qualitative research in the form of case studies to substantiate research findings
- Ensure that research and cultural ethical matters, and all health, safety and data protection protocols are followed and maintained throughout the process of data collection
- Report to the Project Manager on a daily basis
- Facilitate review meeting among team members to address issues from the field
- Contribute to translations of research instruments into the local, spoken language(s) or verify the correctness and appropriateness of translations by external translators
Job Requirements
The following are ideal features that are considered for recruitment.
Profile of an ideal candidate for field supervisor
- Secondary education degree, ideally tertiary education, and at least 5 years of experience in supervising the conduct of user surveys and studies with vulnerable communities, preferably in one or more developing countries.
- Experience in qualitative field research and experience dealing with applicable local regulations and authorities
- Experience organizing or leading a project or programme
- Experience supervising people in a participatory, stimulating way while strictly monitoring the excellent results
- Good understanding of how small business functions in the country
- Good Math skills, excel skills are an advantage
- Good writing skills in English, ability to write report precisely and analytically
- Good verbal skills: diplomatic and assertive
- Good command of English, Albanian, Serbian
- For all locations for Field Researchers (to be recruited later): we seek local residents who are thoroughly familiar with the culture, geography and the economy of the location. Fluency in informal, spoken local main language as well as write and translate into commonly understood language.
- Some computer skills, good command of Microsoft Office suite and Google drive.
- Excellent command of technology and smartphones
- Continuous access (daily) to email, and chat application (to be named)
- Characteristics: Natural leader; Good planner; Can report concisely, according to a format; Responsible; Motivated/committed; Energetic/enthusiastic; Fast/pro-active (takes initiative to solve problems); Good with people (listener); Reliable/conscientious; Technology oriented; Interest in research; Good communicator; Modest; Non-judgmental; Organized/disciplined; Adoptable (Adjust easily with unpredictable situations), Inquisitive and curious.
How to Apply
To apply for this position, please complete the Job Application form on our website as soon as possible: www.l-ift.com (which strictly requires applicants to write their motivation for applying and upload their CV). The deadline for application is on 17 July 2025. Applications will be reviewed on a rolling basis, so it is worthwhile applying as soon as possible.